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Millennials and Training: The Winning Combination

millennials training courses

How to Ensure Effective Recruitment and Retention of Millennials Millennials: Are you still wondering what the big deal is about this generation, and why all the hype? Or are you past that but scrambling to find ways to recruit, satisfy, and retain these young workers? Whether or not you want to admit it, millennials are shaping future strategies for companies and recruiters. The numbers are staggering: There are currently 40 million millennials in the workplace. By 2025, 3 out of

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To Agile or not to Agile?

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Choosing a project management style that fits I was teaching an IT project management class recently and had a student ask a question I hear all too often: “We’re using waterfall right now but I really want to move towards agile, will we learn about that?” The answer is always, yes, we will cover agile. But the answer to “Should we use an agile style of project management?” is much more complex. Eric Ries, author of The Lean Startup, seems

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Six Simple Steps to Remember Your Customers Name Every Time!

Your customer’s name is their favorite word and their favorite sound.  Use this simple formula to remember their name — every time. Step 1:  Prepare to hear the name upon introductions. Often we are thinking about something else when introductions are made. Get in the habit of focusing your attention on the customer during the introduction phase. Step 2:  If you miss it, or are unsure, ask your customer to repeat it. If it makes sense to, write the name down. Step

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What to Expect From the Next Generation of Smart Phones

Are you ready for the next generation of smart phones? Exciting new display technologies are changing the way we view and use our phones. Here’s some enhancements we can expect in the near future: Curved Displays Our computer monitors, televisions, and portable devices have used flat display screens for many years. Why would we go back to the physics we first saw in the early television set days when we had curved displays? Actually, we won’t be. The difference is

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